1. Introduction

Welcome to RADAD International. These terms and conditions outline the rules and regulations for the use of our services. By engaging with our services, you accept these terms and conditions in full.

2. Payment Terms

Our payment structure is designed to ensure transparency and mutual trust between RADAD International and our clients. The payment terms are as follows:

2.1. Payment Structure

• 40% Upfront Payment: Upon contract signing and against the Proforma Invoice (PI), an initial payment of 40% of the total contract value is required. This payment facilitates the CIF (Cost, Insurance, and Freight) transaction and covers:

  – Documentation

  – Packing

  – Local transportation from the warehouse to the port of loading

  – Customs duty fee at the loading port

  – Insurance of total goods

  – Shipping fee from our port to the delivery port

  – Insurance fee from the port of loading to the port of discharge

• 40% at Loading Port: A subsequent payment of 40% is due upon the presentation of the draft copy of the Bill of Lading (BL) along with all necessary shipping documents.
• 20% Upon Reception: The final payment of 20% is required upon the reception and confirmation of goods by the buyer.

2.2. Accepted Payment Methods

Payments can be made via bank transfer or other agreed-upon secure payment methods. All bank charges and transaction fees are the responsibility of the buyer.

3. Shipping and Delivery

3.1. Incoterms

All shipments are conducted under the CIF (Cost, Insurance, and Freight) Incoterm. RADAD International takes responsibility for the goods from our yard to the buyer’s port of discharge. In the event where the buyer wants to take the responsibility of shipping, then it must be said beforehand, and RADAD INTERNATIONAL will not be responsible for any damages in this case.

3.2. Documentation

We provide the following certificates and test reports per shipment:

• Certificate and Shipment Document
• Commercial Invoice
• Certificate of Origin
• SGS (Société Générale de Surveillance) or equivalent quality certification

3.3. Delivery Timeline

The estimated delivery timeline will be specified in the contract. Delays caused by factors beyond our control, such as customs clearance or natural disasters, will be communicated promptly.

4. Quality Assurance and Inspection

4.1. Product Quality

RADAD International guarantees that all cocoa products meet the agreed-upon specifications and quality standards. Each shipment undergoes rigorous quality checks before dispatch.

4.2. Inspection

The buyer has the right to inspect the goods upon arrival at the destination port, or even before exportation. In this case, if the buyer is not on ground, he can request for a sample, not more than five hundred grams (500g), and RADAD gladly gives this sample. If the requested sample is more than 500g, the client (buyer) has to pay for it. In both cases, the exportation cost is covered by the buyer.

4.3. Supply Chain Transparency: Our clients can trace the origin and quality of our cocoa through our transparent supply chain management system.

4.4. Reporting

Any discrepancies or quality issues must be reported within seven days of receipt. RADAD International will address and resolve such issues in accordance with the contract terms.

5. Liability and Insurance

5.1. Insurance Coverage

RADAD International provides comprehensive insurance coverage for all shipments from the port of loading to the port of discharge. This coverage includes any potential loss or damage during transit.

5.2. Liability Limitations

Our liability is limited to the value of the goods as stated in the commercial invoice. We are not responsible for any indirect or consequential losses incurred by the buyer.

 

5.3. Force Majeure:

Neither party shall be liable for any delay or failure to perform any of its obligations under these terms if such delay or failure is due to circumstances beyond its reasonable control (e.g., natural disasters, war, acts of terrorism, government action).

6. Confidentiality

All business transactions, communications, and agreements between RADAD International and our clients are confidential. Both parties agree to safeguard this confidentiality and not disclose any information to third parties without prior consent.

7. Governing Law and Dispute Resolution

7.1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nigeria and UAE. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Nigeria or UAE.  These terms and conditions may also be governed by and construed in accordance with the laws of the exporting country.

7.2. Dispute Resolution

In the event of a dispute, both parties agree to first seek an amicable resolution through mediation. If mediation fails, the dispute will be resolved through arbitration in accordance with the rules of The Nigerian Institute of Chartered Arbitrators or the International Chamber of Commerce (ICC).

8. Amendments and Modifications

RADAD International reserves the right to amend or modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services signifies acceptance of the updated terms.

9. Termination

9.1. Termination for Cause: Either party may terminate the contract if the other party breaches any material term or condition and fails to remedy such breach within a specified period.

9.2. Effect of Termination: Upon termination, all outstanding payments for goods delivered up to the date of termination shall become immediately due and payable.

Thank you for choosing RADAD International. We look forward to a successful and mutually beneficial partnership.